Shoulder Monkey
The all-in-one platform for service businesses · AU, NZ & worldwide

Your business runs you.
Let's fix that.

We build your entire system for you — pre-configured for your industry — so you log in to something that already works.

Captures leads. Follows up automatically. Fills your calendar. Replaces the tools you're already paying for.

Built for hair salons
Free 15-min discovery call · Setup from A$1,650 inc GST · No lock-in
🌏AU · NZ · Global
⚡Done-for-you setup
🔓No lock-in
app.shouldermonkey.co
LIVE
🎯
📅
💬
📊
⭐
⚡
Hair salons
All automations running
↑ 24% this week
💬
Mia Anderson
New booking request via Instagram
just now
✅
Auto-reply sent
Confirmation + deposit link sent
0s
📅
Emma Walsh
Booked: Balayage — Sat 10am
3m ago
⭐
Review request
Sent to Jade after colour appointment
8m ago
Pipeline
New Lead12
Contacted8
Proposal5
Won3
12+
Tools replaced
14
Day free trial from go-live
~2 weeks
To go live
15 min
Free discovery call
The Problem

You're paying for
12 broken tools.

Each one costs money. None of them talk to each other. And every gap between them is a lead you just lost.

Running a service business is hard enough. You shouldn't need a tech degree on top of it.

🎯
CRM & Pipeline$99/mo

Contacts everywhere. Deals falling through cracks.

Replaces: HubSpot, ClickUp

🔧
Sales Funnels$297/mo

High-converting funnels locked behind expensive tools.

Replaces: ClickFunnels, Kartra

🌐
Website Builder$29/mo

Your site, your booking page, your forms — all separate.

Replaces: WordPress, Wix, Squarespace

📋
Surveys & Forms$49/mo

Lead capture forms that live in a completely different app.

Replaces: Typeform, Wufoo

📧
Email Marketing$99/mo

Campaigns that don't trigger from anything in your CRM.

Replaces: Mailchimp, ActiveCampaign

📱
2-Way SMS$99/mo

Texting clients from your personal number. No record kept.

Replaces: Klaviyo, Twilio

📅
Booking & Appointments$29/mo

Reminders only. No follow-up when they cancel or no-show.

Replaces: Calendly, Acuity, Timely

⚡
Workflow Automation$169/mo

Manual follow-up. Every. Single. Time.

Replaces: Keap, ActiveCampaign

📚
Courses & Products$99/mo

Your knowledge base living on a platform that eats margin.

Replaces: Kajabi, Teachable

📞
Call Tracking$95/mo

No idea which ads or campaigns are generating real calls.

Replaces: CallRail, Convirza

⭐
Reputation Management$299/mo

Manually asking for Google reviews one by one. Embarrassing.

Replaces: Birdeye, Podium

📊
Tracking & Analytics$49/mo

Data in one place. Attribution in another. No full picture.

Replaces: CallTrackingMetrics

If you bought all 12 tools separately, you'd pay:
US$1,412/mo
for 12 separate tools
→
A$635.80/mo
Shoulder Monkey Platinum inc GST + one-off setup
✓ Everything included. One login. Set up for you.
See It In Action

See the automation
from lead to booked client.

The full workflow — lead capture to review request in 2 minutes.

Lead captured
Auto-reply fired
Booking confirmed
Review requested
See how the automation works
Lead capture → auto-reply → booking → reviews
⚡Lead to auto-reply in 23 seconds
📅Booked with zero manual input
⭐Review request fires automatically
Everything. One Platform.

Replace all of them
with Shoulder Monkey.

Every tool your business needs, built into one platform that actually works together — so you stop managing software and start managing growth.

🎯
CRM & Pipelines

Every lead tracked. Every deal visible. Nothing falls through the cracks.

📅
Bookings & Calendar

Automated confirmations, reminders, and rescheduling — zero no-shows.

⚡
Automation & Workflows

Follow up every lead instantly. Nurture clients while you sleep.

⭐
Reputation Management

Review requests go out automatically. Your Google profile builds itself.

📱
2-Way SMS Marketing

Text your clients directly. They actually read texts.

📧
Email Marketing

Campaigns, sequences, and broadcasts — all in one place.

🌐
Website Builder

Build landing pages and your site without touching code.

📊
Tracking & Analytics

See exactly what's working and what's wasting your money.

📞
Call Tracking

Know which ads and campaigns are generating real phone calls.

📋
Invoices & Contracts

Send proposals, invoices, and e-sign documents from one place.

📲
Social Planner

Plan and schedule social media posts across platforms.

🔧
Sales Funnels

Capture leads with high-converting funnels built for service biz.

What you get on Day 1

Pre-configured. Ready to run. Built for you.

📅
Discovery Call Calendar
Pre-built and ready to share
🎯
2 Sales Pipelines
Set up and mapped to your business
📧
3 Branded Email Templates
Professional and ready to send
🔧
30 Custom CRM Fields
Tailored to your service business
⭐
Review Request Flow
Start building your reputation immediately
📚
Knowledge Base Access
Everything you need to learn fast
How It Works

Three steps to a business
that runs itself.

01

Book your discovery call

A free 15-minute call. We learn how your business runs, show you what we'd build, and quote your one-off setup fee (from A$1,650 inc GST). No obligation, no hard sell.

Free · 15 minutes · No obligation
02

We build it. You show up.

Once your setup fee is paid, we build everything for you — 2 pipelines, calendar, branded email templates, 30 CRM fields and your first automations. We aim to have you live within 10 business days of kickoff, and your 14-day free trial starts on go-live day. You get a walkthrough; you don't build a thing.

Done-for-you build · Live in about 2 weeks · Walkthrough included
03

Your business runs. In the background.

Leads come in. Automations fire. Follow-ups go out. Appointments get reminders. Reviews get requested. You open your phone on a Monday morning and it's all done. You didn't do any of it manually.

Automated · Always on · No manual chasing
Book Your Discovery Call

Free 15-min call · Setup from A$1,650 inc GST · No lock-in

Any Service Business

If you run a service business,
this was built for you.

Select your industry to see exactly how Shoulder Monkey works for you.

💇

Stop losing bookings to the salon that responded first.

Instagram DMs, missed calls, walk-ins — leads are coming from everywhere and falling through the cracks. Shoulder Monkey captures every enquiry, responds instantly, sends reminders automatically, and re-books clients before they drift to a competitor.

Book a Discovery Call — Hair & Beauty
Sound familiar?
✗Leads via Instagram going unanswered for 24hrs
✗No-shows with no automated reminder system
✗No way to follow up after a visit
✗Paying for Fresha + Square separately
With Shoulder Monkey
✓Instant auto-response to every Instagram DM
✓Automated reminder sequences for every appointment
✓Post-visit re-booking prompts
✓Reputation management building Google reviews
No Surprises

Here's exactly what
happens next.

Done-for-you setup. No figuring it out alone. Here's what your first 30 days after go-live look like.

Day 1
You show up. We handle the rest.
Go-live day. Your account is built, configured for your niche and walked through with you, and your 14-day free trial starts today. You arrive to a working system — not a blank slate.
Day 3
First automation live.
Every new lead gets an instant reply in under 30 seconds — even at midnight. Your first workflow is running before the end of the week.
Day 7
Cancel your first old tool.
By day seven you can start switching off subscriptions you were already paying for. That's where the savings start.
Day 14
Trial ends. Your call.
You've seen the platform work in your business for two weeks. Keep going, or cancel — you won't be charged for your plan. No awkward conversation required.
Day 30
Money-back guarantee.
If you've given it a full month and it's not working for you, ask for a refund of your plan fees. We'd rather earn it than keep it.
90 days in

This is what your business looks like
when the system is working.

Leads replied to in seconds — not hours. No-shows down. Reviews growing without you asking. Your calendar full because the system fills it. And you, finally, working on your business instead of in it.

< 30s
Average lead response time
Automated
Every follow-up sequence
Growing
Google reviews — passively
Cancelled
At least 3 old subscriptions
What's under the hood
Enterprise infrastructure
Built for reliability, uptime, and scale
Payments via Stripe
Bank-grade checkout security
SOC 2 compliant
Your data is encrypted and protected
14-day free trial
Starts at go-live · Not charged until day 15
Your data stays local
Stored in your region — AU, NZ, or wherever your business operates
Transparent Pricing

No surprises. No hidden fees.

Plus a one-off setup fee from A$1,650 inc GST (A$1,500 + GST), quoted after your free discovery call. Every plan includes a 14-day free trial from go-live. Platinum usage above its monthly allowances is billed per use. Cancel anytime.

🔒Lock in today's price — it won't increase while you stay on your plan.
MonthlyAnnual — 1 month free
The maths

The average service business misses 4–6 leads a week from slow or no follow-up. At A$150 per client, that's A$2,400–3,600 a month walking out the door. Shoulder Monkey Gold costs A$404.80/mo inc GST plus a one-off setup fee, and follows up every lead in under 30 seconds — automatically.

Get Started
Silver
$270.60/mo inc GST
A$246/mo + GST

Everything you need to get your business organised and start capturing leads properly.

Book a Discovery Call
Plus one-off setup from A$1,650 inc GST · Cancel anytime
CRM & Contact Management
Sales Pipelines
Booking & Appointment Calendar
Website Builder
Surveys & Forms
Social Media Planner
Invoicing & Document Management
Up to 5 Users
Email Marketing
Sales Funnels
2-Way SMS
Automation & Workflows
Reputation Management
Call Tracking
Mobile App
Most Popular
Gold
$404.80/mo inc GST
A$368/mo + GST

The full marketing engine. Capture leads, nurture them, and convert them — automatically.

Book a Discovery Call
Plus one-off setup from A$1,650 inc GST · Cancel anytime
Everything in Silver
Email Marketing & Campaigns
Sales Funnels & Landing Pages
Tracking & Analytics
Blog & Content Management
Up to 5 Users
2-Way SMS
Automation & Workflows
Reputation Management
Call Tracking
Mobile App (iOS + Android)
Full Power
Platinum
$635.80/mo inc GST
A$578/mo + GST

The complete Shoulder Monkey experience. An AI receptionist answers, books and follows up for you.

Book a Discovery Call
Plus one-off setup from A$1,650 inc GST · Cancel anytime
Everything in Gold
AI Receptionist · 300 min/mo
AI Chat Replies · 1,000/mo
2-Way SMS · 700/mo
Automation & Workflows
Reputation Management
Call Tracking
Mobile App (iOS + Android)
Up to 5 Users
🛡️14-day free trial from go-live
💰30-day money-back on your plan
🚫No lock-in contracts
🌏Pricing in AUD · Available globally
Common Questions

Everything you want to know before you sign up.

Still got questions? We're based in Sydney, AU — and we actually reply.

Send us a message
🐒
Free Discovery Call

We know what it's like to be good at what you do — and still feel like the business is running you instead of the other way around.

Stop losing leads.
Start winning clients.

📅Calendar full without chasing
💬Every lead followed up automatically
⭐Reviews growing while you sleep
🧘You run the business. It runs itself.

Your competitors are already using systems like this. Every day you don't is another day of leads going cold, no-shows going unreplaced, and clients drifting to whoever follows up faster.

Book Your Discovery CallSee Pricing

Free discovery call · Setup from A$1,650 inc GST · 14-day free trial from go-live · 30-day money-back on your plan · No lock-in contracts · Pricing in AUD

Free 15-minute discovery call

Tell us about your business.

Tell us a little about your business, then pick a time that suits you. No obligation.

No spam. No lock-in. Just a conversation.