Demo Clinic Website

Pinnacle HealthNorth Sydney

More patients booked. Better follow-up. Your practice running at its best.

Your clinic could look exactly like this — and we'll have it live in 7 days.

4.9847 Google reviews
14specialist GPs
23yrserving North Sydney
Practice Overview · Today
Open now
Appointments today64
6 practitioners on
Avg wait time4 min
below 10-min target
Patient recall rate94%
annual check-ups completed
Online bookings78%
of all appointments
New patient just booked
Linda R. — confirmed with Dr Chen, intake form sent
23
847
Five-star Google reviews
23 years serving North Sydney. The reputation is built — the system keeps it growing.
Automated review requests after every visit. No awkward asks. Just consistent 5-star results.
4.9 ★ on Google · 64 appointments today · 94% recall rate · 4 min avg wait · 14 specialist GPs · accepting new patients ·4.9 ★ on Google · 64 appointments today · 94% recall rate · 4 min avg wait · 14 specialist GPs · accepting new patients ·4.9 ★ on Google · 64 appointments today · 94% recall rate · 4 min avg wait · 14 specialist GPs · accepting new patients ·4.9 ★ on Google · 64 appointments today · 94% recall rate · 4 min avg wait · 14 specialist GPs · accepting new patients ·
April 2025

Pinnacle by the numbers

Monthly Appointments
0
+18% vs last year
Patient Recall Rate
0%
industry avg 61%
Avg Review Score
4.9
847 Google reviews
Online Booking Rate
0%
was 34% in 2022
Patient Journey

From enquiry to ongoing care, seamlessly

Every patient gets a confirmed appointment, intake form, reminders, results, and follow-up — without a single manual step.

📋
Mon 9:14amNew patient enquiry
Hi Linda! Welcome to Pinnacle Health ✨ Thank you for reaching out. To ensure we match you with the right practitioner, could you briefly describe what you'd like help with? We'll have a coordinator in touch within the hour.
Mon 9:22am8 minutes later (auto)
Hi Linda! Great news — Dr Chen has availability this week. 📅 Wednesday 23 Apr at 2:15pm 📍 Level 4, 1 Pacific Hwy, North Sydney → Confirm your appointment [link] New patient intake form attached — takes 5 minutes.
📎
Tue 9:00amIntake + reminder
Hi Linda, your appointment with Dr Chen is tomorrow at 2:15pm. 🏥 Pinnacle Health, Level 4, 1 Pacific Hwy A few things to bring: ✓ Medicare card ✓ Private health card ✓ Any relevant previous results See you tomorrow!
💬
Wed 3:45pm90 mins post-consult
Hi Linda 😊 We hope your appointment with Dr Chen went well. Dr Chen has noted a follow-up in 6 weeks. We'll send a reminder when it's time to book. Any questions about today? Reply here and we'll be in touch.
📊
Thu 11:00amResults follow-up
Hi Linda — your results from yesterday's consult are ready. Dr Chen has reviewed them and left a summary note: → View results + notes [secure link] If you have any concerns, please don't hesitate to call us on (02) 9000 0000.
🔔
+6 weeksFollow-up recall
Hi Linda! 👋 It's time to book your 6-week follow-up with Dr Chen. Her next available appointments: - Mon 2 Jun · 10:00am - Tue 3 Jun · 2:30pm - Wed 4 Jun · 9:15am → Book your preferred time [link]
Patient Experience Results
Time to booking confirmation< 2 min
Patients who rebook94%
No-show rate4.2%
Patient satisfaction score4.9 / 5.0
Staff time on phone bookings−68%
New patients this month
0
from automated intake alone — zero phone tag
The Pinnacle Experience

See the system in action

From first enquiry to follow-up care — every touchpoint automated.

Patient Stories

What our patients say

4.9· 847 Google reviews · North Sydney's highest-rated clinic
SM
Sarah M.
Private Patient

The level of follow-up after my procedure was extraordinary. A nurse checked in the next day, I got a reminder about my next appointment, and the whole process felt genuinely caring.

2 days ago
DT
David T.
Corporate Health

I've been going to Pinnacle for 3 years. The recall system means I've never missed an annual check-up. They remember everything — it's the most organised medical practice I've ever attended.

4 days ago
LR
Linda R.
Private Patient

From the first phone call to walking out the door — seamless. The intake process, the appointment reminders, the after-care follow-up. This is what premium healthcare should look like.

1 week ago
Live Activity

Happening right now at Pinnacle

Appointment booked → Sarah M.
Online form → confirmed SMS in 45 seconds
just now
Recall reminder sent → David T.
Annual check-up due · appointment booked
just now
New patient enquiry → Linda R.
Google search → intake form → nurse notified
just now
The system behind Pinnacle

Pinnacle doesn't run on phone calls and paper.

It runs on Shoulder Monkey.

Every appointment booked. Every patient followed up. Every result delivered. Every recall sent. All automatic — so your practitioners focus on patient care, not admin.

📋
Online intake & booking
New patients booked and onboarded without a phone call
🔔
Recall & reminders
Annual check-ups, referrals, and follow-ups on autopilot
📊
Results delivery
Pathology and consult notes delivered securely, automatically
Review generation
Sent at the right moment — building your Google rating daily
💳
Gap billing & payments
Invoices sent, payments collected, receipts issued automatically
🔁
No-show re-engagement
Missed appointments rebooked with a single automated message
Ready to modernise your practice?

Setup takes 7 days. Your staff will wonder how they ever managed without it.

Not ready to book?

Tell us about your clinic or med spa.

One of our team will reach out within one business day. No sales pitch — just a straight conversation about what you need.

No spam. No lock-in. Just a conversation.